Refund Policy

Thank you for shopping at Baraamarket! We are committed to providing our customers with high-quality handmade mushroom products. However, we understand that there may be circumstances where you need to return a purchase. Please read our policy on refunds and returns carefully to ensure a smooth process.

Refund Eligibility
We offer refunds on products that meet the following conditions:

1. Damaged or Defective Products: If you receive a damaged or defective product, please contact us at contact@baraamarket.com within 30 days of receiving your order. We may require photo evidence of the damage or defect to process your refund.

2. Incorrect Orders: In the event that you receive an incorrect item, please notify us within 30 days of receiving your order. We will arrange for the correct item to be shipped to you or provide a refund, depending on your preference.

3. Dissatisfaction with Product: If you are dissatisfied with your purchase for any reason other than damage, defect, or receiving the wrong item, please contact us within30 days of receiving your order to discuss your concerns. While we strive to ensure customer satisfaction, refunds in such cases will be granted at our discretion.

Non-Refundable Items
Please note that certain items are not eligible for refunds:

1. Custom or personalized orders
2. Perishable goods, such as fresh mushrooms

Return Process
To initiate a return or refund, please contact us at contact@baraamarket.com with your order number and reason for return. Our customer service team will guide you through the process and provide further instructions on returning the item(s). Please ensure that the item(s) are returned in their original packaging and condition.

Refund Processing
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 30 days.

Shipping Costs
Please note that shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund, unless the return is due to a mistake on our part.

Contact Us
If you have any questions about our refund policy, please contact us at contact@baraamarket.com. We are here to assist you and ensure that your shopping experience with Baraamarket is enjoyable and hassle-free.

Thank you for choosing Baraamarket!